vv997 Terms and Conditions

1 Introduction and Acceptance

These terms and conditions ("Terms") govern the use of the vv997 platform and all its services. By accessing the vv997 website, creating an account, or using any service, you are agreeing to these Terms. If you disagree with any part of these Terms, please refrain from using this platform.

vv997 reserves the right to change these Terms at any time without prior notice. Continuing to use the site after any changes are made will be considered acceptance of the updated Terms. The date of the latest update will always be shown at the top of this page.

2 Eligibility and Age Verification

The following eligibility requirements must be met to register and use services on the vv997 platform:

• You must be at least 21 years old.
• You must operate the account on your own behalf and in your own interest.
• Each person may create only one account.
• You must use this platform in compliance with the laws applicable in your area.

vv997 may at any time request the necessary documents for age and identity verification. vv997 reserves the right to suspend or close an account if the required documents are not provided.

3 Account Registration and Management

3.1 Account Creation

You must provide accurate, complete, and up-to-date information at the time of registration. vv997 reserves the right to cancel an account and forfeit any deposited balance if false information is provided. If your details change, please notify our support team immediately.

3.2 Login Security

It is your responsibility to keep your vv997 Login credentials (username and password) completely confidential. Do not share this information with any third party. If you notice any unauthorized use of your account, contact us immediately at [email protected] or get support via live chat.

3.3 Account Closure

You may request closure of your account at any time via live chat or email. In the event of a breach of the Terms, vv997 may suspend or permanently close an account without prior notice.

4 Financial Transactions — Deposits and Withdrawals

4.1 Deposit Rules

Funds can be deposited to the vv997 platform using the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳200. Deposited funds are generally credited to the account instantly. If there is any delay, please contact support.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests generally take 30 minutes to 3 hours to process. Account verification must be completed before withdrawals can be made. Withdrawals are preferably made using the same method used for the deposit.

4.3 Currency and Tax

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Any applicable taxes or charges are entirely the responsibility of the user. vv997 does not deduct any taxes.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. The following conditions must be met to receive this bonus:

• The bonus amount requires a 10x wagering requirement.
• Wagering must be completed within a specified time limit after the bonus is received.
• Withdrawals from the bonus are not permitted until wagering has been completed.
• The welcome bonus applies only once per account.

5.2 Other Promotions

From time to time vv997 offers various promotional offers, cashback, and VIP rewards. Each promotion may have its own terms and conditions, which will be detailed on the relevant offer page. vv997 reserves the right to change, suspend, or cancel any promotion.

5.3 VIP Program

The vv997 VIP program has four tiers and players have the opportunity to move up based on active play:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.5%
• Gold: Weekly cashback up to 0.8%
• Platinum: Weekly cashback up to 1.0%

The cashback and benefits of VIP tiers are entirely at vv997's discretion and may change without prior notice.

6 Prohibited Activities and Anti-Fraud Policy

The following activities are strictly prohibited on the vv997 platform:

• Creating or operating multiple accounts.
• Abusing the bonus system or engaging in bonus arbitrage.
• Using automated bots or software to play games.
• Colluding or match-fixing with other players.
• Using the platform for money laundering or concealing the source of illegal funds.
• Using a false identity, stolen payment methods, or fake information.
• Attempting to hack the platform's systems or software or exploit bugs.

If any of the above activities are detected, the relevant account will be closed immediately and all balances will be forfeited. Legal action may also be taken if necessary.

7 Gaming Services and Fair Play

7.1 Game Fairness

All games on the vv997 platform are operated by trusted third-party software providers, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, Ezugi, and others. All game outcomes are determined through Random Number Generator (RNG) technology, which ensures impartiality.

7.2 Technical Errors

If a game result becomes void due to a server error, disconnection, or any other technical issue, the relevant bet will be considered cancelled and the bet amount will be refunded. vv997 is not liable for losses caused by technical errors.

7.3 Service Changes

vv997 reserves the right to add, modify, or discontinue any game, service, or feature. An effort will be made to give advance notice of such changes, though this may not be possible in all circumstances.

8 Limitation of Liability

vv997 accepts no liability for the following:

• Losses caused by internet disconnection or issues with your device.
• Problems caused by service disruption or delays from third-party payment providers.
• Losses resulting from unauthorized access to your account where such access occurred due to your negligence.
• Services being suspended or restricted due to directives from government or regulatory authorities.

vv997's total liability shall in no circumstances exceed the total amount deposited in your account.

9 Privacy and Data Protection

vv997 follows our Privacy Policy in collecting, using, and protecting your personal information. All transactions and personal data are kept secure using SSL encryption technology. Your information is not sold to third parties.

Information and documents may be requested through the KYC (Know Your Customer) process for the purpose of account verification and to comply with applicable laws.

10 Responsible Gaming

vv997 believes in responsible gaming. We advise you to follow the guidelines below:

• Only bet an amount of money that, if lost, will not affect your daily life.
• Play for entertainment — not as a way to recover losses.
• Take regular breaks and set limits on the time and money you spend.
• If you feel that a gambling addiction is developing, contact support immediately.

Visit our Responsible Gaming page for details on self-exclusion, deposit limits, and other support.

11 Intellectual Property and Content

All content on the vv997 website — logos, trademarks, graphics, text, software, and other materials — is the intellectual property of vv997 or its licensors. Reproduction, distribution, or use of this content without written permission is strictly prohibited.

12 Dispute Resolution and Contact

If you have any dispute or complaint, please contact our support team first. We strive to resolve all disputes fairly and transparently.

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected]

Complaints submitted by email will generally receive a response within 1 to 3 business days.

13 Entire Agreement and Severability

These Terms, the Privacy Policy, and the relevant promotional terms together form the entire agreement between vv997 and the user. If any part of these Terms is found to be unenforceable for any reason, the remaining parts will remain fully in effect.

Any delay or failure by vv997 to enforce any provision of these Terms shall not be considered a waiver of rights under that provision.